Paul spent 10 years working in commercial energy brokerage and Climate Change Levy. He understands how contracts are structured, how commissions are applied, how billing works, and where errors happen. He’s seen the system from the inside.

Jaydee spent years working within the not-for-profit sector. She saw first-hand how tightly managed budgets are, how funding decisions are scrutinised, and how even relatively small sums can make a meaningful difference to services on the ground.

ESS came from putting those two experiences together and asking a simple question: why are organisations still paying charges they don’t owe?

Between us, we’ve got a decade in commercial energy and years in the not-for-profit sector.

Paul knows how contracts are structured, how commissions are applied, and where billing errors happen. He’s seen the parts of the industry that most brokers would rather clients didn’t ask about.

Jaydee knows what recovered money actually means to the organisations that get it back, because she’s been on the receiving end of those budget decisions.

That combination gives ESS something most energy businesses don’t have: the technical detail to find what’s wrong and a genuine understanding of why fixing it matters.

We think energy billing should be understandable, commission structures should be visible, and exemptions should be applied correctly. If something isn’t justified, we won’t push it forward.

We’ve advised clients not to proceed where a claim wasn’t right, and we’ve turned down work that would have paid us but wouldn’t have been honest. We start with correction and clarity. Procurement follows where it makes sense.

You can start with a Climate Change Levy review or speak to us about energy procurement. Either way, you’ll know how we work and how decisions are made before anything moves forward.

The energy industry is full of call centres where advisors work to targets, earn incentives tied to the wrong outcomes, and move on to the next client before the last one’s issue is resolved.

We wanted to build something we’d trust if we were on the other side of the conversation.

When you work with us, you’re dealing with the people who review your eligibility, structure your reclaim, explain your commission, and support your contract decisions. Not a team that’s been briefed on your file. The people who actually do the work.

We’ll grow ESS through trusted introducers, referrals, and reputation. We’re keeping overheads low and staying close to the work rather than building layers between us and our clients.

We cover the UK and Northern Ireland, and we’re not moving away from the model that got us here. Fixed commission. Honest advice. Specialist CCL work done properly.

What we want is simple: businesses and not-for-profits spending their money where it makes a difference.

Energy Support Solutions helps businesses save money by recovering CCL overpayments, correcting billing errors, and securing competitive energy contracts. We handle the checks and the paperwork, so our clients don’t have to.