Cookie Policy

Effective date: 17/06/2026

Last updated: 17/06/2026

This Cookie Policy explains how Energy Support Solutions Limited (“we”, “us”, or “our”) uses cookies and similar tracking technologies on www.energysupportsolutions.co.uk.

1. What are cookies?

Cookies are small text files stored on a user’s device when the user visits a website. Cookies help websites work correctly and can collect information about website usage.

Cookies may be:

• First-party cookies, set by your website
• Third-party cookies, set by external service providers

Websites may also use similar technologies such as web beacons, pixel tags, tags, and scripts.

2. Why does this website use cookies?

This website uses cookies to:

• Enable essential website functionality
• Maintain user sessions
• Analyse traffic and performance
• Deliver advertising and personalised content

Cookies may collect identifiers such as IP address, device identifiers, browser type, and referral source.

3. Cookie categories

This website uses the following cookie categories:

Necessary cookies (strictly necessary cookies)Required for website functionality and security.

Functional cookiesRemember user preferences.

Analytics cookiesMeasure user behaviour and website performance (for example, Google Analytics).

Marketing cookiesSupport targeted advertising (for example, Meta Pixel).

4. Cookie list

5. Cookie duration (session cookies vs persistent cookies)

Cookie duration explains how long a cookie remains active.

• Session cookies expire when the user closes the browser.
• Persistent cookies remain active for a defined period.

6. Third-party cookies and tracking technologies

Third-party providers such as Google, Meta, Microsoft, payment processors, and embedded video platforms may place cookies on your website. These providers process data under their own privacy policies.

7. How users can manage cookies

Users should be able to:

• Accept or reject cookie categories
• Modify preferences
• Withdraw consent

8. Updates to this cookie policy

Energy Support Solutions Limited may update this Cookie Policy to reflect changes in technology, cookies used, or legal requirements.